Accuracy
The hard part is not answering. It is not making things up.
A chatbot that invents a price, a policy or a service is worse than no chatbot at all. Most of the engineering here is spent on that problem.
Who this is forBusinesses where a wrong answer costs money: prices, policies, availability — anything a customer could hold you to.
- Grounded answers — replies are built from passages retrieved out of your own content, not from what the model remembers about your industry.
- Business facts win — your phone number, email, hours and address are entered once and override anything stale on an old page.
- Blog posts are marked as background — a guide about an industry never becomes a claim that you offer that service.
- One consistent voice — choose “we”, “I”, or an assistant that speaks about the business, and every answer follows it even when your pages disagree.
- Honest gaps — when nothing matches, it says so in the visitor’s language, logs the question for you, and offers a human.
Search that finds the right passage
Meaning-based search and keyword search run together, with rare words weighted higher than common ones, so “phone number” finds your contact details instead of every page containing a number. Duplicate passages are collapsed so the model gets variety, not the same paragraph three times.
It links instead of guessing
Guide mode lets the bot end an answer at the right page, chosen from your real menu and the pages behind the answer. It cannot invent a URL, because it can only use the ones it was given.
Questions
Questions
Can I see why it answered something?
Yes. The retrieval tester shows the passages behind any question, and answers can show their sources to visitors if you want them to.
What if it still gets something wrong?
Add a Q&A pair — those take priority and are the fastest correction. The unanswered-questions report shows you which ones are worth adding.
All features
Put it on your site this week
One plugin, your own content, and seven days on our AI before you add a key. No subscription to a chat platform, no data leaving your hosting.
- Download and install. Upload it under Plugins → Add New, like any other plugin.
- Start the trial. The setup wizard asks for an email; the answers run on our AI while you decide.
- Sync your content. One click reads your pages, posts and products. From then on it answers your visitors.
Currently at version 1.59.0 · what changed
Talk to the person who built it
Pre-sales questions, licences, agency work, or a site that needs a look. One inbox, read by the developer.
- A reply within a working day — usually much sooner.
- Support by the person who wrote the code, not a queue.
- A 14-day refund on every plan, no questions that matter.