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Transcripts, history and consent

Where it is: Mostly nowhere — history, transcript restore and the email-a-copy button are always on. The consent gate is under Settings → Privacy & Data.

  • Returning visitors pick up where they left off; the transcript is restored from the server if their browser lost it.
  • Email a transcript — visitors can send themselves a copy.
  • Consent gate — optionally require agreement before the first message.
  • Clear chat — starts a fresh session and rotates the session id, so nothing new is linked to the old conversation.

Still stuck? Ask the assistant in the corner of this page — it has read all of this — or send us a message.

Last updated September 18, 2026