Skip to content
Browse documentation

The shopping assistant

When a visitor is looking for a product, the bot answers with product cards instead of prose. Switch it on under Design → Widgets → Shopping Assistant.

What a visitor can do

  • Describe what they need in their own words — “a good chair for computer work”.
  • Narrow it down: “under 200”, “in black”, “with armrests”.
  • Refer back: “the second one”, “compare those two”, “show me cheaper”.
  • Ask why: the bot names a best pick and gives a reason.

Settings

  • Cards per answer — three to six.
  • Exclude categories — gift cards, spare parts, anything you do not want recommended.
  • Allow adding to the cart — off means cards only link to the product page.
The bot may only choose from products your catalog returned for that question, and every price on a card is read from WooCommerce. A product id the model invents is discarded before the answer is sent.

Still stuck? Ask the assistant in the corner of this page — it has read all of this — or send us a message.

Last updated September 18, 2026