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Sync your WordPress content

The Knowledge Base after a sync: entries with their source, section and usage.
The Knowledge Base after a sync: entries with their source, section and usage.

This is the main source for most sites. Go to Knowledge → Add & Sources → Add Knowledge → WordPress content, choose the post types, and start the sync.

All items, or only the ones you pick

Each post type can be set to All items or Only items I pick. Picking matters more than people expect: a site with 200 blog posts and 8 service pages usually answers better when only the pages are indexed, because the bot stops finding blog paragraphs when someone asks about your prices.

What gets extracted

  • Real page content, including Elementor, Divi and Gutenberg layouts, with headings, lists and tables preserved.
  • Custom fields, including ACF.
  • Contact links — a phone number or email that only exists inside a link is kept.
  • WooCommerce fields for products: price ranges, sale prices, stock, SKU, attributes and categories.

Staying in sync

With auto-sync on, publishing or editing an item re-indexes it within a few minutes. Unchanged content is skipped at no cost, so a nightly sweep on a large site is effectively free.

Long pages are stored as several section-labelled chunks — “About us — Pricing” — and shown as one expandable item in the entries list.

Still stuck? Ask the assistant in the corner of this page — it has read all of this — or send us a message.

Last updated September 18, 2026